Make a Claim
If the Unforeseen has Hit You, We will Help You Get Back on Track in No Time.
To make a claim, please contact us at +1 (604) 502-7700 or Email us (choice@insurebc.ca) and one of our insurance brokers will connect with you.
During the call, we would request you to provide some important information including:
- Full name or complete business owner details
- A copy of your insurance policy
- Police record in case of accidents
- Complete detail of events
- Relevant evidence such as photos and videos of the damage done.
You can submit your claim during business hours between 9 am to 5 pm.
After business hours, submit your claims at choice@insurebc.ca with a detailed message about the event. Our insurance broker will get back to you within 24-48 hours of submitting the claim.
What Happens After You Submit the Claim?
- Once your claim is submitted, the situation is reviewed and investigated before we process the claim.
- Our insurance broker will work closely with you to ensure no further damage is done to a property or business. We recommend you let us investigate the case before your clear up the scene in case of windstorms, wildfires, property damage, etc.
- Once the claim is accepted and processed, we will assist you to get back on track as early as possible.
- Throughout the process, our agent, in accordance with the Broker Conduct Guidelines, will answer all your queries patiently as we understand the stress you might be experiencing.
As your Trusted Insurance Companion, We will Stand besides You Through the Challenging Time and Cover Your Loss in Every Possible Way.
Need some help?
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